Return / Shipping Policies | The Paraders Skirt Shop
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Return / Shipping Policies


The Paraders loves you. We want you to be delighted with your purchase, so if there's anything we can do to help, please don't hesitate to ask!

Returns

COMPLETE SATISFACTION GUARANTEE!

• Refunds are acceptable for any and all unworn, unwashed purchases within 7 days of receiving. (Excluding original shipping cost.) If goods are damaged, worn, or washed upon seller receiving, the item is no longer available for refund.

• Buyer must pay return shipping and notify us so we can make sure to be on the lookout for a return package. The package must be postmarked within 7 days of buyer receiving date to be eligible for a refund.

• SALE ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN. If you're concerned about a purchase, please email us at info@theparaders.com BEFORE you purchase. We will grant the option to return on an as-needed basis if the customer expresses interest BEFORE a purchase is made. (ie. If the customer is worried about the fit or color.)

• We recommend using a trackable shipping service or purchasing shipping insurance for returns. Seller is not responsible for lost packages.

Shipping

• You may pick up an item locally in Portland. Please email info@theparaders.com to arrange a pick up.

• Most of our items are shipped within two business days of payment via USPS Priority Mail with Delivery Confirmation. (Shipping time: 2-3 business days).

• Our international orders under 4lbs are shipped First Class International. (Shipping time: varies by destination - please allow 3-6 weeks for delivery). Packages over 4lbs are shipped via Priority Mail International with Delivery Confirmation. (Shipping time: 6-10 business days). If you are buying a garment and would like to opt for quicker shipping time, you may contact us for a shipping quote to upgrade to Priority Mail.

• Please contact us for a quote if you need additional shipping services such as insurance, etc. These services are available upon request; however, they are not included in the original shipping quote.

• Buyers are responsible for all customs charges, taxes, and fees.

• Seller is not responsible for any damages incurred during shipping or lost packages if the buyer does not opt for insurance.

• We will gladly combine postage.

 

Thank you! :)